Čeština

Privacy Policy – eScribeDroid

Effective: 5 May 2026 · App: cz.miloslavbrada.escribe.android.transkript

1. Data Controller

Transkript online s.r.o., Company ID 24232050, registered office Dlouhá 729/37, 110 00 Prague 1 – Staré Město, Czech Republic. Czech data box: gfxk65w. Phone: +420 222 364 374. Privacy contact: podpora@transkript.cz.

2. About the App

eScribeDroid is an online speech-to-text service for people with hearing impairment. With one tap it connects the user to a human transcriber who types the spoken speech captured by the device microphone in real time. The app optionally supports transcription of phone calls.

3. What Data We Process

CategorySpecific dataPurpose
Accountfirst name, last name, e-mail, hashed password, Keycloak subject IDservice registration and sign-in
Audiomicrophone audio captured during a transcription sessiondelivery to a human transcriber and, where applicable, to automatic speech recognition services
Transcript contenttext typed by the transcriberdisplay to the user, optional archiving under the user's account
Technical dataIP address, app installation identifier, OS type, app version, connection diagnostic logs (MQTT, REST)real-time message delivery, troubleshooting

The app does not collect the advertising identifier (AD_ID), location, contacts or camera data. Firebase Analytics and Firebase Crashlytics SDKs are bundled with the app, but data collection is disabled in the device manifest (firebase_analytics_collection_enabled=false, firebase_crashlytics_collection_enabled=false).

4. App Permissions and Why They Are Needed

PermissionReason
RECORD_AUDIOcapture spoken speech for transmission to the transcriber
MODIFY_AUDIO_SETTINGSconfigure audio routing during a transcription / call
INTERNET, ACCESS_NETWORK_STATE, ACCESS_WIFI_STATEcommunication with Transkript online servers and network state detection
BLUETOOTH (optional)use of a Bluetooth headset during a session
VIBRATEdiscreet notification of an incoming connection
WAKE_LOCKkeep the session active during transcription

5. Data Sharing – Recipients and Processors

RecipientData sharedPurpose
Transkript online s.r.o. – transcribersaudio, session metadatain-house human speech-to-text
Keycloak (instance operated by the controller)account credentialsOAuth2/OpenID Connect authentication
Twilio Inc. (USA)VoIP signalling and call metadata when the phone feature is usedestablishing a voice call
Google Cloud Speech-to-Text (Google LLC, USA)microphone audio captured during a session when the user switches to automatic transcriptionmachine speech recognition called directly from the user's device
MQTT broker api-mqtt.transkript.cz (operated by the controller)session state signalling messagesreal-time message delivery

Transfers outside the EU/EEA (Twilio, Google) are governed by the European Commission's Standard Contractual Clauses.

6. Retention

7. Security

All communication between the app and the servers is encrypted (TLS 1.2+, MQTT over TLS on port 8883). Passwords are stored in hashed form. Access to personal data inside the organisation is role-based.

8. Your Rights under GDPR

You have the right to access your personal data, request rectification, erasure, restriction of processing, data portability, to object to processing and to lodge a complaint with the Czech Office for Personal Data Protection (www.uoou.cz). Please direct your requests to podpora@transkript.cz.

9. Account Deletion

You can delete your account and the related data directly in the app from the user settings menu. Alternatively, you can request deletion by e-mail to podpora@transkript.cz; e-mail requests are handled within 30 days.

10. Children

The app is not intended for children under 13. We do not knowingly process personal data of children under 13. If we become aware of such data we will delete it without undue delay.

11. Changes to this Policy

The current version is always available at https://data.transkript.cz/policy.html. Users will be notified of substantial changes from within the app.

12. Contact

Transkript online s.r.o.
Dlouhá 729/37, 110 00 Prague 1 – Staré Město, Czech Republic
Phone: +420 222 364 374
E-mail: podpora@transkript.cz
Web: www.transkript.cz